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alex_legay
alex_legay
Helper ⭐️⭐️⭐️
Sep 19, 2018 8:43 PM UTC

Program participant sync execution history

I assume this is on the roadmap? It is necessary to have execution logs for participant syncs in programs. I am hoping this will include data fetches as well as participants added and failed so we can troubleshoot.

I thought this was posted before but I can't find it.

      5 replies

      alex_legay
      alex_legayAuthor
      Helper ⭐️⭐️⭐️
      Dec 17, 2018 4:52 PM UTC
      Just wanted to bump this up as in support this would help troubleshooting quite a bit!

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        tom_gerth
        tom_gerth
        Gainsight Employee ⭐️⭐️
        Aug 5, 2019 3:11 PM UTC
        +1 here, is there any plan to get this into the roadmap, as we have execution logs for nearly every other aspect of the product?

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        Enterprise Support Manager, Gainsight
          colin
          colin
          Contributor ⭐️⭐️
          Feb 14, 2020 2:47 PM UTC

          +1 - At a minimum it would be extremely helpful to have an execution history for programs similar to what is available in outreaches. Any updates on if this is on the roadmap?

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            nitisha_rathi
            nitisha_rathi
            Expert ⭐️⭐️
            Mar 3, 2020 11:12 AM UTC

            Hi,

            We are adding the execution history of query builder sources in March release. We will add overall program execution history soon.

            Thanks,

            Nitisha

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              rakesh_lingala
              Helper ⭐️⭐️⭐️
              Mar 19, 2020 9:36 AM UTC

              Hello Everyone!

              Happy to announce that your request has been considered and included as part of the v6.12 release. Gainsight now provides detailed logs for the activities that admins perform while building and fetching data in Query Builder. Apart from logs, Gainsight also provides other details such as execution history of query builder source in programs, status, data flow diagram, and the downloading option for the result set.

              You can find the relevant information in our v6.12 Release Notes. 

              This feature is implemented in both SFDC & NXT versions.

              Thanks for posting!

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