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Program survey test email should validate context id if used

  • April 15, 2019
  • 0 replies
  • 26 views

alex_legay
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Not sure if this is possible but adding it as an idea. Basically, if using a customer satisfaction survey program model along with a survey with an associated object/field and the incorrect context id field is mapped, the survey email in the preview still loads fine.

For example, if Case : Case ID is set up in the survey as the associated object and field but case number is mapped to Context ID within the program instead of the id, the survey will load in the preview but when published live survey participants will get an error indicating a mismatched id field.