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andy_roy
Helper ⭐️
March 2, 2020

Program using and Event for Source: can we add Sender (CSM) fields via lookup?

  • March 2, 2020
  • 3 replies
  • 80 views

We are testing a Program where the source is an Event (api payload).  Part of the data passed in the event is the SFDC Account ID for each recipient.  I was given the impression that I’d be able to fetch and use values for other Standard Fields (Sender Name, Sender Email Address, etc) by looking up those values on the CSM via the Account ID.  However, I can’t seem to do so. 

Am I missing something?  We are hoping to keep the Event’s payload as lean and efficient as possible, but right now the only way I see to set the CSM’s email address as the “Sender Email Address” will be to have our dev add those values to the Event.  :thinking:

3 replies

nitisha_rathi
Expert ⭐️⭐️
March 3, 2020

Hi Andy,

 

We are working on the feature to add calculated fields as email recipients/ sender. Via this feature you should be able to solve this use-case. This feature is planned for April release.

andy_roy
andy_royAuthor
Helper ⭐️
March 3, 2020

Thanks for letting me know...and glad to hear it’s coming so soon.  :relaxed:

sai_ram
Expert ⭐️⭐️
March 20, 2020

@andy_roy since this is an enhancement request, changing this to idea post.