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Programs - Require Contact Id when logging emails to SF

  • December 18, 2018
  • 2 replies
  • 44 views

alex_legay
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In programs, logging emails to Salesforce requires a contact id.

It is indicated within the help text but the system will let you let you select the option without mapping a contact id. My request is to prevent you from selecting this if you don't have a contact id.



2 replies

kelly
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  • Helper ⭐️⭐️⭐️
  • December 18, 2018
Should that be merged with this one: https://community.gainsight.com/conversations/do-not-allow-journeys-to-launch-with-required-mappings-missing-5bc73f36e4b084c623191aa7 ?


john_apple
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  • Expert ⭐️
  • December 19, 2018
Just discovered this, thanks! Probably have a couple programs that have no logged emails.