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steve_davis
steve_davis
Gainsight Employee ⭐️⭐️
November 7, 2016

Pushing Rules Out To A Sandbox

  • November 7, 2016
  • 4 replies
  • 29 views
We have a customer that has a sandbox and a prod environment. They have (for example) MDA tables that are -prod and in sandbox they are -sandbox. i.e. Usage Data - Prod and Usage Data - Sandbox. 

The issue they run into is when they push rules from Production instance to sandbox, all of the rules fail because its looking for the -prod MDA table (the one for production). Is there any way to make this process easier than rebuilding the rules that are built off an MDA table? We thought about changing the MDA table name, but doesn't look like that will correct the issue. 

      4 replies

      sundar
      sundar
      Expert ⭐️
      November 10, 2016
      Steve - How do you push rules from Production to Sandbox?
      amber_boaz
      amber_boaz
      Contributor ⭐️⭐️⭐️
      November 10, 2016
      Sundar,
      The trouble is, we don't. Right now we have to build them in Sandbox, test there, then manually rebuild in Production.  We're aware that this process, while not ideal, is the reality for now.
      We use CI in an highly automated fashion. The goal being that pushes from upstream sandboxes are duplicated with no human error in downstream sandboxes and eventually prod.
      We'd like to use CI (or some other automated capture of Gainsight metadata/data) to move Rules from sandbox to sandbox and ultimately to production.
      I'm happy to go into more detail of our architecture if that'd be helpful.
      Thanks,
      Amber
        sundar
        sundar
        Expert ⭐️
        December 12, 2016
        Hey Amber - We are building a feature codenamed X-Org migration which would help in migrating the rules from one org to another. I'll let the experts add further details.
        srinivas_muthyam
        srinivas_muthyam
        Helper ⭐️
        December 13, 2016
        Hi All,

        With the help of the new application X-Org Migration, user would be able to migrate below from one org to another 

        1) Metadata 
        2) Assets (Play books and Rules as of now)
        3) Custom Schema(Planned for winter release)

        Unfortunately, as of now we do not allow the user to migrate Rules that are built on MDA schema to migrate, this item is in our road map. 

        Praneet, please correct me if I'm wrong here.
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