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colettegoode
Contributor ⭐️⭐️⭐️
Jun 12, 2019 10:26 AM UTC

Put account name in the @mention email notification

Currently when we receive an email notifying of an @mention in the timeline the email does not show the customer name. Can this be modified to include the customer name?

    5 replies

    brandy_guillory
    Contributor ⭐️⭐️⭐️
    Jun 12, 2019 2:07 PM UTC
    +1 to this request

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    cmultanen
    Helper ⭐️
    Jun 12, 2019 2:59 PM UTC
    This would be super helpful

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    dan_ahrens
    Expert ⭐️⭐️⭐️
    Jun 12, 2019 9:08 PM UTC
    I believe this is something the team is working on. @nitisha_rathi - can you confirm?

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    VP of Customer Success at Forcepoint
    tony_tao
    Contributor ⭐️⭐️⭐️⭐️⭐️
    Feb 4, 2020 10:33 AM UTC

    Hi - do we have an update to this for release? Is there a workaround if it hasn’t been released?

    @dan_ahrens 

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    nitisha_rathi
    Expert ⭐️⭐️
    Mar 27, 2020 9:51 AM UTC

    Yes, team will be picking it up very soon.

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