Skip to main content
amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
May 17, 2018

Reactivation of activity type from Global level

  • May 17, 2018
  • 3 replies
  • 36 views
When selecting the activty types from active to not active and then back to active from the Global set up, the re activation does not happen at the account or reationship level, can this be updated?

3 replies

rajesh_gande
Helper ⭐️
August 16, 2018
Hi Amanda,

Changing the activity type from Active to InActive (or vice-versa) at the global level will have no impact at account level or relationship level setting. The global level setting is only used to decide whether to show the activity type in Global Timeline. 

Can you please elaborate on the use case?

Thanks,
Rajesh 
amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
August 16, 2018
Got it, I thought the global level was the hierarchy of the activity.  Thanks for the response.
sai_kumar
Helper ⭐️⭐️
September 25, 2018
Hi all, the above information is captured in the Support Article, feel free to reach out to us at docs@gainsight.com for any feedback/suggestions.

Thank you for posting this!