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amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
May 17, 2018 8:35 PM UTC

Reactivation of activity type from Global level

When selecting the activty types from active to not active and then back to active from the Global set up, the re activation does not happen at the account or reationship level, can this be updated?

3 replies

rajesh_gande
Helper ⭐️
Aug 16, 2018 12:17 PM UTC
Hi Amanda,

Changing the activity type from Active to InActive (or vice-versa) at the global level will have no impact at account level or relationship level setting. The global level setting is only used to decide whether to show the activity type in Global Timeline. 

Can you please elaborate on the use case?

Thanks,
Rajesh 
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amanda_neil
Contributor ⭐️⭐️⭐️⭐️⭐️
Aug 16, 2018 2:59 PM UTC
Got it, I thought the global level was the hierarchy of the activity.  Thanks for the response.
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sai_kumar
Helper ⭐️⭐️
Sep 25, 2018 1:26 PM UTC
Hi all, the above information is captured in the Support Article, feel free to reach out to us at docs@gainsight.com for any feedback/suggestions.

Thank you for posting this!
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