Skip to main content
darkknight
darkknight
Expert ⭐️
Sep 21, 2018 8:13 PM UTC

Real Time Notifications coming from a user vs. OAuth User

According to this article the emails should be coming from the OAuth user:



That's not what is happening in my environment.  They are coming from one of our admins:



My OAuth User:



      4 replies

      neelam_mukherjee
      neelam_mukherjee
      Contributor ⭐️⭐️⭐️⭐️
      Sep 23, 2018 10:17 AM UTC
      The article is updated now.

      Thanks!
      Translate
      Neelam Mukherjee || Associate Director - Gainsight Technical Communication
      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      Sep 24, 2018 1:31 PM UTC
      Thanks for checking on this Neelam. I was like 95% sure that was the case where the emails will show as the sender the User who configures the Notification settings (or who last changed those settings). 
      Translate
      VP of Customer Success at Forcepoint
        darkknight
        darkknightAuthor
        Expert ⭐️
        Sep 24, 2018 4:50 PM UTC
        We'd prefer this come from the OAuth user.  Can this be converted to an idea?
        Translate
        Jeff Kirkpatrick
        lila_meyer
        lila_meyer
        Gainsight Employee ⭐️⭐️⭐️
        Sep 28, 2018 12:02 AM UTC
        Done.
        Translate
        Lila Krutel, Dir. Global Education Services
        Terms & ConditionsAccessibility statement