Skip to main content
steve_davis
Gainsight Employee ⭐️⭐️
Dec 2, 2016 3:55 PM UTC

Remove Standard Fields From Activities

Customer would like the ability to be able to remove the standard fields from activities configuration. 

For example, you cannot remove "call duration" because it is a standard field. They are not using this field so it would just always show up as null. 

    2 replies

    nitisha_rathi
    Expert ⭐️⭐️
    Dec 5, 2016 5:18 AM UTC
    Hi Steve,

    Other than duration, are there any other fields which they want to remove? 

    Thanks,
    Nitisha
    Translate
    steve_davis
    Gainsight Employee ⭐️⭐️
    Dec 5, 2016 3:36 PM UTC
    Ideally, the customer would like to be able to edit/add/remove any of the standard fields from that layout. I have lots of customers that aren't using the default "task/activities" layout and would like to be able to customize that layout to their needs. 
    Translate