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steve_davis
Gainsight Employee ⭐️⭐️
December 2, 2016

Remove Standard Fields From Activities

  • December 2, 2016
  • 2 replies
  • 26 views
Customer would like the ability to be able to remove the standard fields from activities configuration. 

For example, you cannot remove "call duration" because it is a standard field. They are not using this field so it would just always show up as null. 

    2 replies

    nitisha_rathi
    Expert ⭐️⭐️
    December 5, 2016
    Hi Steve,

    Other than duration, are there any other fields which they want to remove? 

    Thanks,
    Nitisha
    steve_davis
    Gainsight Employee ⭐️⭐️
    December 5, 2016
    Ideally, the customer would like to be able to edit/add/remove any of the standard fields from that layout. I have lots of customers that aren't using the default "task/activities" layout and would like to be able to customize that layout to their needs.