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I've heard multiple customer requests to rename their tabs in Gainsight.  For example, rather than the tab being labeled "Gainsight" it would be their company name.  While it's not possible to directly edit tab names on a managed package like Gainsight, below a workaround that you may consider.  



To customize the names on Gainsight tabs:


  1. Go to Setup > Tabs > Visualforce Tabs > New
  2. In the dropdown "Visualforce Page" select the page that you would like to target (The Gainsight tab is named "HomePage [JBCXM_HomePage]"
  3. Name your new tab, select a tab style, press next
  4. Select the layouts to add it to, Save
  5. Now, you can click the + on your menu bar, then "customize my tabs" to add it, remove other tabs, and reorganize your tab order.
Could someone let me know if these instructions are still valid to share with a customer that wants to rename Cockpit? 
Hey Elaine these instructions will still work.  Let me know if you need any help identifying which VisualForce page to add into the tab.
Just to followup on this.  For Cockpit, you can reference the VF Page called JBCXM__Workflow which will direct you to the Cockpit section.  I'll work on getting a few commonly used tabs listed here with their respective VF pages.

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