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Request to Analyze where a Playbook/CTA is being used

  • February 5, 2020
  • 1 reply
  • 29 views

ashcha
  • Contributor ⭐️⭐️⭐️

Hi Gainsight,

I would like to submit a request for CTA/Playbook analyzer. We are trying to stop using a CTA but before we do, want to know where this CTA or playbook is being used. We would like to know if this CTA is used in a query in an email program or a rule before taking it away - so that way, if we stop it, it will not affect any other program/rule we’re unaware of.

1 reply

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • February 6, 2020

@roja_kode FYI