Skip to main content

Request to have additional token fields when creating a CTA from the Survey tab.

  • October 3, 2018
  • 1 reply
  • 19 views

andrew_biehle
Forum|alt.badge.img+3
Currently when creating a CTA from the survey section you have the option to tokenize three fields:
  • Account::Account Name
  • Survey Participant::Display Name
  • Survey Participant::Role
It might be nice in the future to have the option to tokenize not only that but the NPS score of a survey and the comments. It would give insight directly in the CTA title of the participants overall feel on the survey.

There is a workaround by performing this function from rules engine but being able to do it right from the survey tab would be pretty cool. 

1 reply

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • October 8, 2018
@Andrew, Agree with you and thanks for posting the workaround .