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cameron_wright
cameron_wright
Gainsight Employee ⭐️⭐️
July 10, 2019

Sally - Access Request Notification

  • July 10, 2019
  • 1 reply
  • 37 views
Currently whoever authorizes Sally is the one that gets emailed when a user requests access.

I think it would be beneficial to be able to authorize more than 1 user to get these notifications incase the user that authorized is out of office.

Another example would be when multiple admins are managing an instance.

      1 reply

      shantan_reddy
      Gainsight Employee ⭐️
      shantan_reddy
      Gainsight Employee ⭐️
      July 11, 2019
      Hi Cameron,

      We wanted an automatic way to figure out who to send the notifications to, and hence sent it to the person who configuerd it.

      If we need to send it to multiple people, it will have to be yet another configuration.

      Given that the use-case is not super dominant, we thought a ssperate config just for this would be overkill.

      One good way to achieve what you want would be to auto-forward these kinds of emails via the email client itself.

      Do let me know if you have further thoughts on this!

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