Currently whoever authorizes Sally is the one that gets emailed when a user requests access.
I think it would be beneficial to be able to authorize more than 1 user to get these notifications incase the user that authorized is out of office.
Another example would be when multiple admins are managing an instance.
Sally - Access Request Notification
+2Cameron Wright - Sr. Enterprise Support Analyst
+5Hi Cameron,
We wanted an automatic way to figure out who to send the notifications to, and hence sent it to the person who configuerd it.
If we need to send it to multiple people, it will have to be yet another configuration.
Given that the use-case is not super dominant, we thought a ssperate config just for this would be overkill.
One good way to achieve what you want would be to auto-forward these kinds of emails via the email client itself.
Do let me know if you have further thoughts on this!
We wanted an automatic way to figure out who to send the notifications to, and hence sent it to the person who configuerd it.
If we need to send it to multiple people, it will have to be yet another configuration.
Given that the use-case is not super dominant, we thought a ssperate config just for this would be overkill.
One good way to achieve what you want would be to auto-forward these kinds of emails via the email client itself.
Do let me know if you have further thoughts on this!
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.