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darkknight
darkknight
Expert ⭐️
March 12, 2018

Scorecard 2.0: Apply weightings by group

  • March 12, 2018
  • 12 replies
  • 126 views
There have been related postings t( a couple links below) but I do not find one that is specifically this request:

Allow the ability to configure the weighting at the group level.

If I have multiple score measures but I want each group to equate a certain percentage, I have to try and come up with the right math to make that happen, and it can get very difficult without the ability to use decimals.  



However - even if decimals were possible I would prefer the ability to score by Group so separating this out into its own idea.

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      darkknight
      darkknightAuthor
      Expert ⭐️
      May 4, 2018
      Dan - just wanted to close the loop on this.  I know we talked recently about the workaround you proposed above (and thank you for talking with our TA on how to apply that to our particular use case) but as I indicated I definitely don't feel this is user friendly and hope to see Gainsight take the burden off of the customer to do these sorts of calculations.   Do you know if this will be on the near term roadmap?  
      Jeff Kirkpatrick
      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      May 4, 2018
      Hi Jeff, I had a chance to share that feedback and usage specifics with our Scorecards product owner and the team will give some thought to reworking the UI to be more intuitive and user friendly. 
      VP of Customer Success at Forcepoint
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