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angela_domenichelli
angela_domenichelli
Contributor ⭐️⭐️⭐️⭐️⭐️
April 6, 2018

Scorecard 2.0 sort for health score in cockpit

  • April 6, 2018
  • 5 replies
  • 65 views
Please include the health score as a sort option in Cockpit for clients using scorecard 2.0.

      5 replies

      aditya_marla
      aditya_marla
      Helper ⭐️⭐️⭐️
      April 9, 2018
      Hi Angela,

      Thanks for sharing this. Currently, we do not allow sorting since it is possible to have multiple scorecards with different schemes (i.s some accounts might be using a numeric scheme vs some might be using a grading scheme). Do you use multiple scorecards & which scorecards scheme(s) do you use?

      Regards
      dstokowski
      dstokowski
      Gainsight Employee ⭐️⭐️
      May 4, 2018
      What about for customers using only one scheme?   Seems sort should be allowable.
      angela_domenichelli
      angela_domenichelliAuthor
      Contributor ⭐️⭐️⭐️⭐️⭐️
      May 7, 2018
      We are currently only using 1 scorecard, but it is 2.0.  I opened ticket 40072 and was advised to post here.
      Angela Domenichelli (She/Her/Hers)
        aditya_marla
        aditya_marla
        Helper ⭐️⭐️⭐️
        May 8, 2018
        Yes, agree with you, Denise. Since every score (irrespective of the scheme) also has a number attached to it, we could possibly allow sorting even a customer is using scorecards with multiple schemes (though the sorting results might not be that useful). 
        aditya_marla
        aditya_marla
        Helper ⭐️⭐️⭐️
        May 8, 2018
        @Angela: Thanks for sharing this. Added this to the backlog....will keep you posted as and when we make progress on it
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