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Scorecard 2.0 sort for health score in cockpit

  • April 6, 2018
  • 5 replies
  • 45 views

angela_domenichelli
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Please include the health score as a sort option in Cockpit for clients using scorecard 2.0.

5 replies

aditya_marla
  • Helper ⭐️⭐️⭐️
  • April 9, 2018
Hi Angela,

Thanks for sharing this. Currently, we do not allow sorting since it is possible to have multiple scorecards with different schemes (i.s some accounts might be using a numeric scheme vs some might be using a grading scheme). Do you use multiple scorecards & which scorecards scheme(s) do you use?

Regards

dstokowski
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  • Gainsight Employee ⭐️⭐️
  • May 4, 2018
What about for customers using only one scheme?   Seems sort should be allowable.

angela_domenichelli
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  • Author
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • May 7, 2018
We are currently only using 1 scorecard, but it is 2.0.  I opened ticket 40072 and was advised to post here.

aditya_marla
  • Helper ⭐️⭐️⭐️
  • May 8, 2018
Yes, agree with you, Denise. Since every score (irrespective of the scheme) also has a number attached to it, we could possibly allow sorting even a customer is using scorecards with multiple schemes (though the sorting results might not be that useful). 

aditya_marla
  • Helper ⭐️⭐️⭐️
  • May 8, 2018
@Angela: Thanks for sharing this. Added this to the backlog....will keep you posted as and when we make progress on it