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angela_domenichelli
Contributor ⭐️⭐️⭐️⭐️⭐️
Apr 6, 2018 2:49 PM UTC

Scorecard 2.0 sort for health score in cockpit

Please include the health score as a sort option in Cockpit for clients using scorecard 2.0.

    5 replies

    aditya_marla
    Helper ⭐️⭐️⭐️
    Apr 9, 2018 6:54 AM UTC
    Hi Angela,

    Thanks for sharing this. Currently, we do not allow sorting since it is possible to have multiple scorecards with different schemes (i.s some accounts might be using a numeric scheme vs some might be using a grading scheme). Do you use multiple scorecards & which scorecards scheme(s) do you use?

    Regards
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    dstokowski
    Gainsight Employee ⭐️⭐️
    May 4, 2018 9:43 PM UTC
    What about for customers using only one scheme?   Seems sort should be allowable.
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    angela_domenichelli
    Contributor ⭐️⭐️⭐️⭐️⭐️
    May 7, 2018 1:46 PM UTC
    We are currently only using 1 scorecard, but it is 2.0.  I opened ticket 40072 and was advised to post here.
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    Angela Domenichelli (She/Her/Hers)
    aditya_marla
    Helper ⭐️⭐️⭐️
    May 8, 2018 6:03 AM UTC
    Yes, agree with you, Denise. Since every score (irrespective of the scheme) also has a number attached to it, we could possibly allow sorting even a customer is using scorecards with multiple schemes (though the sorting results might not be that useful). 
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    aditya_marla
    Helper ⭐️⭐️⭐️
    May 8, 2018 7:01 AM UTC
    @Angela: Thanks for sharing this. Added this to the backlog....will keep you posted as and when we make progress on it
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