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Search functionality in the Engagement not working fine

  • November 1, 2019
  • 1 reply
  • 40 views

Hi Team and @harshibanka ,

 

I sometimes don’t find the exact results of the search i do in the search bar in the Engagements section.

If i search for this engagement “[WELCOME] Search – Main – Guide” which is the 2 one as per the below image.

 

I get the following message saying that no engagement found.

 

It would be better if the search results work in the expected fashion.

 

thanks,

Avinash.

1 reply

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • December 18, 2019

I think what you’re asking for is more flexible search… I’ve encountered situations where if I enter keywords in a different order than they’re used in the actual engagement name, then it isn’t shown in results. I’m going to switch this to an Idea post.