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sandeepchidiri
Helper ⭐️
Feb 26, 2020 11:28 AM UTC

Sending emails via JO

Hi Team

Currently when a email template is sent via JO it will delivery to the participants as it is, But one of our customer is expecting to deliver the email template as a form of PDF . 

 

The use is case sometimes the email template is not rendering properly in few of the email clients.So if the template is converted into PDF and sent to the emails then they can over come this issue.

 

Please let me know your thoughts 

    3 replies

    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    Feb 26, 2020 6:45 PM UTC

    Why not just add the email content as a PDF attachment to the regular email? I think the ideal is for people to view the content in the email itself, but for those individuals who are having issues, they can view the attached PDF. 

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    Lila Krutel, Dir. Global Education Services
      jahnavi
      jahnavi
      Contributor ⭐️⭐️⭐️⭐️⭐️
      Feb 27, 2020 2:54 PM UTC

      We totally need this

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      sai_ram
      sai_ram
      Expert ⭐️⭐️
      Mar 3, 2020 10:59 AM UTC

      @jahnavi changing this to an idea post and will move this to our product backlog based on other customer interest. 

      @lila_meyer thanks for the workaround provided! 

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