I was speaking with a customer today who would like to know it could be possible with Linked Objects to show 1:many in CTA Details.
An example we discussed was, if an account has multiple cases currently open, can those all be visible somehow?
Show 1:Many in CTA Details with Linked Objects
Thank you, Mike. We have several instances where 1:many relationships would be helpful.
Elizabeth
Elizabeth
+1Hi Michael/Elizabeth,
Currently its not possible to do so, the main intention was of having 1:1 relationship between SF record and CTA. I see a use-case where having 1: many relationship will be useful.
I am converting the post to an Idea and will discuss the same with PM.
You can try creating a related list in C360 to view list of all the open cases for that Account, Click here for more details.
Regards,
Hitesh
Currently its not possible to do so, the main intention was of having 1:1 relationship between SF record and CTA. I see a use-case where having 1: many relationship will be useful.
I am converting the post to an Idea and will discuss the same with PM.
You can try creating a related list in C360 to view list of all the open cases for that Account, Click here for more details.
Regards,
Hitesh
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