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michael_sweeney
michael_sweeney
Helper ⭐️
Aug 24, 2017 9:10 PM UTC

Show 1:Many in CTA Details with Linked Objects

I was speaking with a customer today who would like to know it could be possible with Linked Objects to show 1:many in CTA Details.

An example we discussed was, if an account has multiple cases currently open, can those all be visible somehow?

      2 replies

      elizabeth_adams_c593ee
      elizabeth_adams_c593ee
      Helper ⭐️⭐️⭐️
      Aug 24, 2017 10:54 PM UTC
      Thank you, Mike. We have several instances where 1:many relationships would be helpful.

      Elizabeth

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      Elizabeth Panska
      Gainsight Employee ⭐️
      hitesh_sharma
      Gainsight Employee ⭐️
      Sep 5, 2017 8:36 PM UTC
      Hi Michael/Elizabeth,

      Currently its not possible to do so, the main intention was of having 1:1 relationship between SF record and CTA. I see a use-case where having 1: many relationship will be useful. 
      I am converting the post to an Idea and will discuss the same with PM.

      You can try creating a related list in C360 to view list of all the open cases for that Account, Click here for more details.

      Regards,
      Hitesh
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