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chuen_moschetti_1466d2
chuen_moschetti_1466d2
Contributor ⭐️⭐️⭐️⭐️
March 31, 2017

SmartSigns for relationship level

  • March 31, 2017
  • 1 reply
  • 36 views
We collect support usage data on a relationship level. Currently, how healthy is a good amount of support tickets filed by the customer is purely a guesstimate. It would be great if we can understand thresholds for red, green or yellow by reviewing the bell curve for overall the customer pool. 

      1 reply

      abhishek_sivaraman
      abhishek_sivaraman
      Helper ⭐️⭐️⭐️
      April 2, 2017
      Hi,

      Thanks for this. We do have the support of smart signs in the scorecard roadmap. It is not however there in the short term roadmap(3 months). We will keep you posted regarding the timeline regarding when it will be available.

      Thanks
      Abhishek S
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