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irit_eizips
irit_eizips
Helper ⭐️
February 27, 2018

Standard and system objects description is missing

  • February 27, 2018
  • 1 reply
  • 20 views
With the number of standard and system objects rapidly increasing with monthly releases, it would be helpful to have a description for each of those objects. As you know, these objects are not editable, and therefore, we are not able to edit the description ourselves. 

Per my personal perspective, done right, the description should help users understand which objects they might be able to find the data they are looking for. In addition, from an Administrator perspective, one should be able to read the description to quickly understand the difference between the system/standard objects and what is the purpose that each of them serve.

      1 reply

      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      March 2, 2018
      Hi Irit,

      We can completely understand the challenges with knowing what objects have the information you need! One of the resources we created to help with that challenge is a new Object Glossary that we created to explain some of the Gainsight Standard Objects (both SFDC and MDA), explaining commonly used fields as well as purpose and use cases for the object. 

      It's not a complete data dictionary but covers the majority of the use cases. Given your experience with Gainsight, we'd love your feedback on if any improvements to the Object Glossary would make it more useful to admins. :)

      Dan
      VP of Customer Success at Forcepoint
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