Some of our customers would like the ability to sync associated contacts with Salesforce Task sync in CTAs. Right now, Gainsight does not have the ability to do this.
The problem is, everything seems to work correctly, without the contact officially getting synced to SFDC.
Thanks for the help!
Syncing Associated Contacts to Salesforce
+3Don't believe we support this today, but definitely makes sense to add. Do these customers typically have the multi-Contact feature turned on (to relate up to 50 Contacts to a Task/Event), or is it just about syncing the primary Contact (default behavior)?
We need this with the ability to support multi-contacts, spanning across SF Accounts.
We need the above also. Any update on where it at on the road
map?
map?
Hi Mara,
This has been implemented and associated contacts are synced to Salesforce along with other task details.
Thanks,
Nitisha
This has been implemented and associated contacts are synced to Salesforce along with other task details.
Thanks,
Nitisha
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