Skip to main content
logan_t
logan_t
Contributor ⭐️⭐️⭐️
September 30, 2016

Taking Surveys on a Mobile Platform

  • September 30, 2016
  • 4 replies
  • 59 views
Hello Teams!

It's come to my attention that survey are not supported on mobile platforms (phone, tablets, etc...). If a survey link is followed on a phone, for example, the UI elements of the survey become cluttered and unreadable.

Below is an example!



Being able to take surveys on mobile platforms may well be a challenge, but it would be a very useful feature for many of our customers! 

Thanks for your time, and keep up the great work!

Thanks,
Logan T.

      4 replies

      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      September 30, 2016
      +1 - having mobile compatible surveys would most likely boost response rates noticeably.
      VP of Customer Success at Forcepoint
      nicole_hart
      nicole_hart
      Contributor ⭐️⭐️
      October 11, 2016
      +1 - I agree.  Many of our customers use mobile often.
      praneet
      praneet
      Helper ⭐️⭐️⭐️
      October 12, 2016
      We have this item on our roadmap and we will make significant changes over coming releases to make it fully compatible on Mobile and tablets.
        david_streichl
        david_streichl
        Contributor ⭐️⭐️
        October 26, 2016
        +1 I was trying to open NPS survey on my Android phone (Vodafone Smart Ultra 6 with Chrome) and interesting thing was for most of the questions with multiple options other than NPS question, when it was in portrait mode, there were just zeroes. When it was in landscape mode, I was able to see 0-10 scale. See screenshots. This was independent to level of zooming.

        Terms & ConditionsAccessibility statement