Skip to main content
scott_superko
scott_superko
Helper ⭐️
Mar 25, 2016 8:48 PM UTC

Track the date a CTA was snoozed

Our CSMs heavily use the snooze feature when working with CTAs.  Unfortunately I am not able to look at the day a CTA was snoozed, only last modified date and when a CTA was snoozed until.  I am requesting that you track and provide the date a CTA was moved to a snooze status.

      3 replies

      lauren_denault
      lauren_denault
      Contributor ⭐️
      Mar 28, 2016 5:28 PM UTC
      This would be a great addition for us in order to track more production metrics, and also the average length of time that someone is being snoozed for. 
      Translate
        Gainsight Employee ⭐️
        hitesh_sharma
        Gainsight Employee ⭐️
        Jul 12, 2017 9:31 PM UTC
        Hi All,

        Ability to track Snoozed Date was implemented as part of Summer release. 

        The value in it gets auto-populated with the Date it was Snoozed On and same can be seen in the Snooze overlay.



        Regards,
        Hitesh
        Translate
        nitisha_rathi
        nitisha_rathi
        Expert ⭐️⭐️
        Jul 25, 2017 9:17 AM UTC
        Hi All,

        Small correction - This capability was a part of Spring 2017 release.

        Thanks,
        Nitisha
        Translate
        Terms & ConditionsAccessibility statement