Our CSMs heavily use the snooze feature when working with CTAs. Unfortunately I am not able to look at the day a CTA was snoozed, only last modified date and when a CTA was snoozed until. I am requesting that you track and provide the date a CTA was moved to a snooze status.
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This would be a great addition for us in order to track more production metrics, and also the average length of time that someone is being snoozed for.
Hi All,
Ability to track Snoozed Date was implemented as part of Summer release.
The value in it gets auto-populated with the Date it was Snoozed On and same can be seen in the Snooze overlay.
Regards,
Hitesh
Ability to track Snoozed Date was implemented as part of Summer release.
The value in it gets auto-populated with the Date it was Snoozed On and same can be seen in the Snooze overlay.
Regards,
Hitesh
Hi All,
Small correction - This capability was a part of Spring 2017 release.
Thanks,
Nitisha
Small correction - This capability was a part of Spring 2017 release.
Thanks,
Nitisha
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