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Track the date a CTA was snoozed

  • March 25, 2016
  • 3 replies
  • 4 views
scott_superko
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Our CSMs heavily use the snooze feature when working with CTAs.  Unfortunately I am not able to look at the day a CTA was snoozed, only last modified date and when a CTA was snoozed until.  I am requesting that you track and provide the date a CTA was moved to a snooze status.
    yael_altschuler_malek
    scott_superko
    kristin_f3c469

    3 replies

    lauren_denault
    • lauren_denault
    • Contributor ⭐️
    • March 28, 2016
    This would be a great addition for us in order to track more production metrics, and also the average length of time that someone is being snoozed for. 
    yael_altschuler_malek
    allie_gold
    brooke_anderson
    H
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    • hitesh_sharma
    • Gainsight Employee ⭐️
    • July 12, 2017
    Hi All,

    Ability to track Snoozed Date was implemented as part of Summer release. 

    The value in it gets auto-populated with the Date it was Snoozed On and same can be seen in the Snooze overlay.



    Regards,
    Hitesh
    nitisha_rathi
    • nitisha_rathi
    • Expert ⭐️⭐️
    • July 25, 2017
    Hi All,

    Small correction - This capability was a part of Spring 2017 release.

    Thanks,
    Nitisha
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