I would like to get insights in how often notification e-mails are opened (by different ranks users) and how often users used the hyperlinks to the Community for the following reasons:
- In this case we could state how successful notifications are.
- Do users feel motivated to use the Community by these notifications?
- If there is a change in the design or content of the notification, what is the effect?
I tried to add some Google Analytics tags, but not all the notification links are trackable, since they have a unique URL (like best answer, PM, mentioned).
Do you have an idea how to get this data or is it possible to integrate this data into the InSided backend?
Tracking notifications
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