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Update timeline notes through sally in slack

  • March 16, 2018
  • 2 replies
  • 26 views

jake_smith
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  • Contributor ⭐️⭐️⭐️⭐️⭐️
Our CSM's would like the ability to log a note in timeline via Sally. I could not find this direct request, but wanted to post here. Should I also post in the product update forum?

2 replies

karl_rumelhart
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Yes!  In the near term plan. 

rajesh_gande
  • Helper ⭐️
  • March 19, 2018
As Karl mentioned, we will provide this functionality soon although with few limitations. We are planning to use Slack's dialog box for taking input from the end users to capture notes in the timeline. The dialog box has the limitation of only 5 fields, hence we are limited by that.  

Following is the screenshot.