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andrew_biehle
Gainsight Employee ⭐️
andrew_biehle
Gainsight Employee ⭐️
May 8, 2018 4:15 PM UTC

Update timeline with .eml file types.

Currently you can update timeline activities with these file types - .jpg,.jpg,.gif,.png, bmp, pdf, doc, docx, txt, ppt, pptx, xls, xlsx.

It might be cool to have .eml as an option as well if someone would like to attach an email that they received externally.

    3 replies

    andrew_cummins
    andrew_cummins
    Helper ⭐️
    May 8, 2018 4:47 PM UTC
    This is a good thing to add because we are in emails a lot when we manage customers.
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    sagan_sherlin
    sagan_sherlin
    Helper ⭐️⭐️
    May 8, 2018 6:29 PM UTC
    Hi Andrew - we also have the following post for '.msg':

    https://community.gainsight.com/gainsight/topics/idea-ability-to-attach-outlook-emails-to-ctas

    There is also another post on the community that referenced opening additional file formats to be attached as well here:

    https://community.gainsight.com/gainsight/topics/timeline-attachments

    🙂
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      andrew_cummins
      andrew_cummins
      Helper ⭐️
      May 8, 2018 6:49 PM UTC
      The second link is an internal feed.
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