Skip to main content

Update timeline with .eml file types.

  • May 8, 2018
  • 3 replies
  • 51 views

andrew_biehle
Forum|alt.badge.img+3
Currently you can update timeline activities with these file types - .jpg,.jpg,.gif,.png, bmp, pdf, doc, docx, txt, ppt, pptx, xls, xlsx.

It might be cool to have .eml as an option as well if someone would like to attach an email that they received externally.

3 replies

andrew_cummins
Forum|alt.badge.img+1
This is a good thing to add because we are in emails a lot when we manage customers.

sagan_sherlin
Forum|alt.badge.img+5
  • Helper ⭐️⭐️
  • May 8, 2018
Hi Andrew - we also have the following post for '.msg':

https://community.gainsight.com/gainsight/topics/idea-ability-to-attach-outlook-emails-to-ctas

There is also another post on the community that referenced opening additional file formats to be attached as well here:

https://community.gainsight.com/gainsight/topics/timeline-attachments

🙂

andrew_cummins
Forum|alt.badge.img+1
The second link is an internal feed.