Ability to apply Upper case / Lower case in Gainsight Connect and Rules Engine while importing the data from Salesforce.
Use case - Mixpanel data coming as either lower case or upper case or comb of upper/lower case. Irrespective of case, it should match with salesforce data which is comb of upper/lower case.
Ex -
Mixpanel data
produo
Produo
ProDuo
Saleforce
Produo
Using mixpanel 2.0 connector, we can apply lower case/upper case. To be able to match with salesforce data, we have to apply same case conversion. But due to the lack of direct option in Gainsight connect or rule engine, we had to request for a formula field to be added to the Salesforce object, which is very expensive.
Upper case / Lower case in Gainsight Connect and Rules Engine
Hi Roja,
Thanks for quoting detailed examples!
This is in the roadmap to support data transformation in all the data ingestion areas.
Here is the list of other usecases that are being considered, please refer and add to the list if any
Will keep you posted on the ETA
Thanks and Regards,
Lakshmi
Thanks for quoting detailed examples!
This is in the roadmap to support data transformation in all the data ingestion areas.
Here is the list of other usecases that are being considered, please refer and add to the list if any
Will keep you posted on the ETA
Thanks and Regards,
Lakshmi
Great, Thank you!
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