Cisco High Priority

Problem: Cisco uses attributes heavily as a part
of their VALUE framework.

End users need guidance on how to fill
out each question so that it is done in a consistent way and reduces questions.

Request: For attributes section,
the ability to
have hover help text that the Admin can add to the layout to describe the
fields

Similar
to SF,
ok w/ limit of
255 characters.

Screen shots showing problem and suggested solution:
https://drive.google.com/open?id=10eZZEncOoNHCXR4JDDIsvGQJXVLPiXQJ

---

From: "Kaplan, Devan" <devan.kaplan@accenture.com>

Subject: Help Text Hover Over

Date: February 8, 2018 at 9:11:57 AM PST

To: Minh Phan <mphan@gainsight.com>

Cc: Jennifer Cannon <jcannon@gainsight.com>, Scott Drost <sdrost@gainsight.com>, "Louie, Cassidy J." <cassidy.j.louie@accenture.com>

Hi Minh, 
 
Business keeps bringing this one up – I know other customers have also asked for it. We really need help text functionality on all fields on the R360.
 
Do we know where this is on the roadmap and when something may be delivered?
 
Thanks,
Devan 

Considered using Pendo, but it would be a separate help page that could be customizable for Cisco. Not useful and not currently available functionality in Pendo. 

Under Consideration for Q4CY18

---

Edgar, Cisco's COM, reiterated the importance of this one today based on recent discussions.

---