For customers starting out, this would be helpful to have.
Vault is Hidden if there are no email templates
+5I noticed today in a new org that Vault is hidden if there are no email templates already created.
For customers starting out, this would be helpful to have.
For customers starting out, this would be helpful to have.
Director of CX and Scale Programs
+2Hi Lane, Vault does not support Email Templates 2.0, which is the version that we recommend all new templates be created in.
In complete transparency, when Biz Ops looked at customer Vault usage, there wasn't a lot of activity overall, so support in Vault for new MDA features was given lower priority. Sorry for any confusion.
https://support.gainsight.com/Product_Documentation/Vault/Vault/Vault_Overview
Note: At this time, we don't support Email Templates 2.0, Bionic Rules, or Reports on MDA objects in Vault.
In complete transparency, when Biz Ops looked at customer Vault usage, there wasn't a lot of activity overall, so support in Vault for new MDA features was given lower priority. Sorry for any confusion.
https://support.gainsight.com/Product_Documentation/Vault/Vault/Vault_Overview
Note: At this time, we don't support Email Templates 2.0, Bionic Rules, or Reports on MDA objects in Vault.
+5Hi Dan, I understand. One of the benefits of the one click migration for Email Templates from 1.0 to 2.0 is it makes it a LOT easier to leverage Vault assets.
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