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cameron_wright
Gainsight Employee ⭐️⭐️
May 10, 2018 6:48 PM UTC

Visual customization of CTA by status for cockpit view

I was working with a customer today who brought up a very beneficial idea for viewing CTA's.

They would like the CTA to visually appear different by color, bold, etc.. depending on the status.

Example, if a CTA is "in progress" make the whole bar appear as yellow.

    10 replies

    darkknight
    Expert ⭐️
    May 10, 2018 6:59 PM UTC
    Nice idea!  I would add, make that an option based on user preference. Some end users may want the full colors, some may not. 
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    Jeff Kirkpatrick
    cameron_wright
    Gainsight Employee ⭐️⭐️
    May 10, 2018 8:13 PM UTC
    I agree 100 percent Jeff, it would be cool to have custom colors, flags, etc.
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    Cameron Wright - Sr. Security Engineer
    tanya_strauss
    Contributor ⭐️⭐️⭐️
    May 11, 2018 12:59 PM UTC
    I’d also love to see the flags in a more contrasting color. As we use them for risk escalation, it would be good for them to stand out more boldly.
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    Director, Customer Success | Druva
    brenda_kennerly
    Contributor ⭐️
    May 11, 2018 3:01 PM UTC
    Great idea!!  Would love to see this!
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    nicole_serhat
    Contributor ⭐️
    May 11, 2018 3:13 PM UTC
    Great idea
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    manmeet_dosanjh
    Helper ⭐️
    May 11, 2018 3:54 PM UTC
    Awesome idea! This could be great in managing CSM workflows.
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    aditya_marla
    Helper ⭐️⭐️⭐️
    May 17, 2018 6:36 AM UTC
    Hi All,

    Thanks for the idea. If i understand correctly, you want to define colors for the status (or use the one defined by the admin) to visually distinguish the CTA's in cockpit. 
    Is the CTA Status the main driver Or should other parameters also influence this? (eg. different colors based on CTA type/status etc?)

    Regards
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    aditya_marla
    Helper ⭐️⭐️⭐️
    May 17, 2018 6:37 AM UTC
    Hi Tanya,

    When you mention Flag...is it the color of the mark important flag? (currently it shows up in blue)
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    cameron_wright
    Gainsight Employee ⭐️⭐️
    May 17, 2018 12:46 PM UTC
    The option to customize the way CTA's look in cockpit to distinguish them by a visible color, icon, flag, emoji, etc

    If we could run through cockpit and have a "risk" set as red then we could easily identify that by color alone. 

    Of course custom colors and multiple options as every user would not want that specifically. 
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    Cameron Wright - Sr. Security Engineer
    brenda_kennerly
    Contributor ⭐️
    May 17, 2018 1:46 PM UTC
    I think type and status are important to flag with colors. Would make it easy to pinpoint quickly the ones you are looking for.  Right now, they all blend together. 
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