Skip to main content
cameron_wright
cameron_wright
Gainsight Employee ⭐️⭐️
May 10, 2018

Visual customization of CTA by status for cockpit view

  • May 10, 2018
  • 10 replies
  • 77 views
I was working with a customer today who brought up a very beneficial idea for viewing CTA's.

They would like the CTA to visually appear different by color, bold, etc.. depending on the status.

Example, if a CTA is "in progress" make the whole bar appear as yellow.

      10 replies

      darkknight
      darkknight
      Expert ⭐️
      May 10, 2018
      Nice idea!  I would add, make that an option based on user preference. Some end users may want the full colors, some may not. 
      Jeff Kirkpatrick
        cameron_wright
        cameron_wrightAuthor
        Gainsight Employee ⭐️⭐️
        May 10, 2018
        I agree 100 percent Jeff, it would be cool to have custom colors, flags, etc.
        Cameron Wright - Sr. Security Engineer
          tanya_strauss
          tanya_strauss
          Contributor ⭐️⭐️⭐️
          May 11, 2018
          I’d also love to see the flags in a more contrasting color. As we use them for risk escalation, it would be good for them to stand out more boldly.
          Director, Customer Success | Druva
            brenda_kennerly
            brenda_kennerly
            Contributor ⭐️
            May 11, 2018
            Great idea!!  Would love to see this!
              nicole_serhat
              nicole_serhat
              Contributor ⭐️
              May 11, 2018
              Great idea
                manmeet_dosanjh
                manmeet_dosanjh
                Helper ⭐️
                May 11, 2018
                Awesome idea! This could be great in managing CSM workflows.
                  aditya_marla
                  aditya_marla
                  Helper ⭐️⭐️⭐️
                  May 17, 2018
                  Hi All,

                  Thanks for the idea. If i understand correctly, you want to define colors for the status (or use the one defined by the admin) to visually distinguish the CTA's in cockpit. 
                  Is the CTA Status the main driver Or should other parameters also influence this? (eg. different colors based on CTA type/status etc?)

                  Regards
                    aditya_marla
                    aditya_marla
                    Helper ⭐️⭐️⭐️
                    May 17, 2018
                    Hi Tanya,

                    When you mention Flag...is it the color of the mark important flag? (currently it shows up in blue)
                    cameron_wright
                    cameron_wrightAuthor
                    Gainsight Employee ⭐️⭐️
                    May 17, 2018
                    The option to customize the way CTA's look in cockpit to distinguish them by a visible color, icon, flag, emoji, etc

                    If we could run through cockpit and have a "risk" set as red then we could easily identify that by color alone. 

                    Of course custom colors and multiple options as every user would not want that specifically. 
                    Cameron Wright - Sr. Security Engineer
                    brenda_kennerly
                    brenda_kennerly
                    Contributor ⭐️
                    May 17, 2018
                    I think type and status are important to flag with colors. Would make it easy to pinpoint quickly the ones you are looking for.  Right now, they all blend together. 
                      Terms & ConditionsAccessibility statement