I was working with a customer today who brought up a very beneficial idea for viewing CTA's.
They would like the CTA to visually appear different by color, bold, etc.. depending on the status.
Example, if a CTA is "in progress" make the whole bar appear as yellow.
Visual customization of CTA by status for cockpit view
+5Nice idea! I would add, make that an option based on user preference. Some end users may want the full colors, some may not.
Jeff Kirkpatrick
+2I agree 100 percent Jeff, it would be cool to have custom colors, flags, etc.
Cameron Wright - Sr. Enterprise Support Analyst
+1I’d also love to see the flags in a more contrasting color. As we use them for risk escalation, it would be good for them to stand out more boldly.
Director, Customer Success | Druva
Great idea!! Would love to see this!
Great idea
Awesome idea! This could be great in managing CSM workflows.
Hi All,
Thanks for the idea. If i understand correctly, you want to define colors for the status (or use the one defined by the admin) to visually distinguish the CTA's in cockpit.
Is the CTA Status the main driver Or should other parameters also influence this? (eg. different colors based on CTA type/status etc?)
Regards
Thanks for the idea. If i understand correctly, you want to define colors for the status (or use the one defined by the admin) to visually distinguish the CTA's in cockpit.
Is the CTA Status the main driver Or should other parameters also influence this? (eg. different colors based on CTA type/status etc?)
Regards
Hi Tanya,
When you mention Flag...is it the color of the mark important flag? (currently it shows up in blue)
When you mention Flag...is it the color of the mark important flag? (currently it shows up in blue)
+2The option to customize the way CTA's look in cockpit to distinguish them by a visible color, icon, flag, emoji, etc
If we could run through cockpit and have a "risk" set as red then we could easily identify that by color alone.
Of course custom colors and multiple options as every user would not want that specifically.
If we could run through cockpit and have a "risk" set as red then we could easily identify that by color alone.
Of course custom colors and multiple options as every user would not want that specifically.
I think type and status are important to flag with colors. Would make it easy to pinpoint quickly the ones you are looking for. Right now, they all blend together.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.