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shiv_kumar_katiyar
shiv_kumar_katiyar
Gainsight Employee ⭐️⭐️
Dec 6, 2019 9:19 AM UTC

Way to restrict Scorecard Comment editability?

Hi There,

Do we have future plan to introduce an ability to restrict users from editing or making changes to scorecard comment section?

Here is a use-case from customer - Is there a way to disable comments on scorecards from being editable? We have predefined comments and we don’t want someone to mistakenly erase or change it.

 

Thanks

~Shiv

    4 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    Dec 6, 2019 10:35 AM UTC

    Hi There,

    Do we have future plan to introduce an ability to restrict users from editing or making changes to scorecard comment section?

    Here is a use-case from customer - Is there a way to disable comments on scorecards from being editable? We have predefined comments and we don’t want someone to mistakenly erase or change it.

     

    Thanks

    ~Shiv

     

     

    @shiv_kumar_katiyar  Thanks for bringing this up!!

     

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    darkknight
    darkknight
    Expert ⭐️
    Dec 6, 2019 7:38 PM UTC

    The new Scorecard Timeline feature should take care of that.  

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    Jeff Kirkpatrick
    shiv_kumar_katiyar
    shiv_kumar_katiyarAuthor
    Gainsight Employee ⭐️⭐️
    Dec 9, 2019 3:37 AM UTC

    Hi @dana_sander ,

     

    Please take a look at the new feature  Scorecard Timeline feature  for your use-case.

     

    P.S. But as per my assessment I doubt that this would suffice your use-case.

    Thanks

    ~S 

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    darkknight
    darkknight
    Expert ⭐️
    Dec 16, 2019 8:21 PM UTC

    @shiv_kumar_katiyar  what I meant is that comments that are updated via a rule are only editable by whomever created the rule.  So if @dana_sander’s use case is that she does not want comments that are updated via a rule to be editable, this new feature should address that.


    Of course, end users can still create Timeilne entries on the score itself, but it wouldn’t be overwriting what the rule wrote.

     

    Do I have that incorrect?

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    Jeff Kirkpatrick
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