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meenal_shukla
meenal_shukla
Gainsight Employee ⭐️⭐️
September 19, 2018

Where can we track the attachments that are included in an email assist?

  • September 19, 2018
  • 2 replies
  • 46 views
I was running a report against the Email Logs object in Gainsight, but couldn’t find a field that shows the attachment(s) included in an outgoing email assist. Which object has this information?

      2 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      January 7, 2019
      Hi Meenal,

      Thanks for posting!

      This use-case is not possbile now, fetching the attaching info in not possbile now. Redirecting this to our product team for more visibility.

      L
      lsiegfried
      Contributor ⭐️
      April 23, 2019
      Any ETA on when attachments will be able to log from Email Assist. I know BCC to Timeline was just launched and attachments log that way, so it seems silly that attachments wouldn't log through Email Assist.

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