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Where can we track the attachments that are included in an email assist?

  • September 19, 2018
  • 2 replies
  • 20 views

meenal_shukla
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I was running a report against the Email Logs object in Gainsight, but couldn’t find a field that shows the attachment(s) included in an outgoing email assist. Which object has this information?

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • January 7, 2019
Hi Meenal,

Thanks for posting!

This use-case is not possbile now, fetching the attaching info in not possbile now. Redirecting this to our product team for more visibility.


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  • Contributor ⭐️
  • April 23, 2019
Any ETA on when attachments will be able to log from Email Assist. I know BCC to Timeline was just launched and attachments log that way, so it seems silly that attachments wouldn't log through Email Assist.