Within Survey Participant object, create Advanced Outreach Participant ID as an ID field
Within the SF object Survey Participant, Advanced Outreach Participant ID is a text field instead of an ID.
I was working with a customer who was trying to join Participant ID from AO participants(Number,MDA) to Advanced Outreach Participant ID(text,SFDC). This is preventing a join between the two fields within rules.
The only workaround we can think of is
- Create a Number field in Survey Participant object
- Populate all the data from AO participant ID (Text field in Survey participant) into this Number field
- Use this Number field in the Rules to map with the other Number field from AO Participants object
This would need to be done via some sort of SF process and not the rules engine.
I was working with a customer who was trying to join Participant ID from AO participants(Number,MDA) to Advanced Outreach Participant ID(text,SFDC). This is preventing a join between the two fields within rules.
The only workaround we can think of is
- Create a Number field in Survey Participant object
- Populate all the data from AO participant ID (Text field in Survey participant) into this Number field
- Use this Number field in the Rules to map with the other Number field from AO Participants object
This would need to be done via some sort of SF process and not the rules engine.