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SKILLJAR: Search Function Not Reflecting Updated Lesson Titles (or surfacing lessons at all)

  • October 3, 2025
  • 8 replies
  • 133 views
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We have updated lesson titles across multiple courses; however, the Search function is not reflecting these changes. In cases where titles were significantly revised, affected lessons are not appearing in search results at all.

I have had a support ticket open regarding this matter for four months without resolution. Given the direct impact on the student experience, I wanted to reach out to the community:

  • Has anyone else encountered this search indexing issue?
  • Have any workarounds been identified that could restore search functionality in the interim?

Best answer by revathimenon

Hi all,

Quick update — the team is working on a fix that should be available soon. You can expect to see it live by mid-week.

8 replies

sam.walker
  • sam.walker
  • Helper ⭐️
  • October 3, 2025

Hi ​@danamccarthy, we have not run into this issue. Our lesson names are correct and searchable. We have 177 published courses, so probably ~700 or so lesson titles. Do you have a lot more than that? I wonder why they are not updating. I assume the lesson titles are also actually updated in the published courses, right? 

Sam Walker, Ph.D.
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  • danamccarthy
  • Author
  • Contributor ⭐️⭐️
  • October 6, 2025

Hi ​@sam.walker,

Thanks for the response.  The lesson names appear as intended in the published course.  The issue is only with how they appear in search results.

sam.walker
sam.walker
  • sam.walker
  • Helper ⭐️
  • October 6, 2025

​@danamccarthy weird, I have not seen this behavior.

A left-field and very manual thing to try would be unpublishing and republishing your courses. You might also try publishing to a different URL. I feel like that might force a re-indexing for search, but it’s just a hunch and obviously might not be a great solution.

That’s the only idea I had.

Good luck getting it resolved!

Sam Walker, Ph.D.
efoley
  • efoley
  • Contributor ⭐️⭐️
  • October 30, 2025

I am experiencing a similar issue. Lessons return in search results when searching from homepage but do not return on my all courses catalog page that was search and filters enabled. Support mentioned it is a known issue. 

revathimenon
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  • revathimenon
  • Gainsight Community Manager
  • October 31, 2025

Hi ​@danamccarthy 

Were you able to get this resolved?

​@efoley - i’d suggest raising a ticket to support as well, in case not already done.

Where focus goes, energy flows.
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  • danamccarthy
  • Author
  • Contributor ⭐️⭐️
  • October 31, 2025

It is not resolved yet, but I have been told “issue is caused by inconsistent indexing with Algolia”.  But no ETA on a remedy yet.

revathimenon
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  • revathimenon
  • Gainsight Community Manager
  • November 3, 2025

Gotcha ​@danamccarthy 

Let me check with the team internally to see what we can do to speed up a resolution for you.

Where focus goes, energy flows.
revathimenon
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  • revathimenon
  • Gainsight Community Manager
  • Answer
  • November 4, 2025

Hi all,

Quick update — the team is working on a fix that should be available soon. You can expect to see it live by mid-week.

Where focus goes, energy flows.
efoley
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