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diane_morneau
diane_morneau
Helper ⭐️⭐️⭐️
Feb 2, 2018 9:30 PM UTC
Solved

Can we see stats for Advanced Outreach mailings using CSV file

We are building some email chains with Advanced Outreach using CSV files to import recipients.

While the Open and Click stats are visible in the AO UI, I cannot find them in the email log object.

Is it possible to draw these stats in a report? If so, how?
    karl_rumelhart
    karl_rumelhartAnswer
    Expert ⭐️
    Feb 5, 2018 4:10 AM UTC
    By the way, to get details about the AO Emails (and many other) Gainsight objects, don't forget to check out the Gainsight Object Glossary.  
    https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight_...
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    3 replies

    ashish_ahuja
    ashish_ahuja
    Helper ⭐️⭐️⭐️
    Feb 3, 2018 9:19 AM UTC
    Hi Diane, pleased to know you are getting benefits out of email chains in advanced outreach. While the data for your emails is reportable from the email logs collection, you might want to look at a AO specific collection named 'AO emails' while using the reporting capabilities.
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      karl_rumelhart
      karl_rumelhartAnswer
      Expert ⭐️
      Feb 5, 2018 4:10 AM UTC
      By the way, to get details about the AO Emails (and many other) Gainsight objects, don't forget to check out the Gainsight Object Glossary.  
      https://support.gainsight.com/Product_Documentation/Administration/General_Administration/Gainsight_...
      Translate
        diane_morneau
        diane_morneauAuthor
        Helper ⭐️⭐️⭐️
        Feb 12, 2018 10:37 PM UTC
        Thank you both!
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