Hi Community :-)
I work for a SaaS company and our customer community authenticates against our product, so customers get an SSO experience and only our customers and employees can access the community.
When a customer visits the community for the first time, they are prompted to enter a Username. Like this
![](https://uploads-us-west-2.insided.com/gainsight-us/attachment/33d644df-66c1-4cb1-96f5-e02b449bcd6f.png)
My challenge is, b/c this is the first experience many customers have with our community, this prompt can seem like a hassle, so they enter something like “123abc” just to clear the prompt and later, as they become more active in the community, they regret the throw away user name which can only be changed by a community admin.
So a few questions:
- How do a modify the text that displays on this account creation prompt screen?
- Has anyone else encountered this? What did you do?
Thanks y’all :-)