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jessie_brainerd
Contributor ⭐️⭐️⭐️
Oct 30, 2018 9:51 PM UTC

SFDC picklist fields should be able to be changed back to null value in GS UI

When a non-required SFDC picklist field is edited within the GS UI, you are not able to change the field back to null (in SFDC you are able to change a picklist field back to null once a value has been selected and saved). SFDC picklists should work the same between SFDC and the GS UI (this is especially useful for Attributes pages and Success Plans).

    2 replies

    cameron_wright
    Gainsight Employee ⭐️⭐️
    Oct 30, 2018 9:52 PM UTC
    I agree! If a customer wants to change it to null they then have to create a new success plan just to satisfy that use case.

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    Cameron Wright - Sr. Security Engineer
    sai_ram
    Expert ⭐️⭐️
    Dec 20, 2018 6:47 AM UTC
    Hi Jessie,

    This is a valid use-case. Thanks for sharing this!

    Redirecting this to our product team.

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