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The option for a "back" button in the Surveys.

Related products:CS Surveys & NPS Management

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44 replies

anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • March 2, 2023
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

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  • Contributor ⭐️⭐️⭐️⭐️
  • 27 replies
  • March 2, 2023

Hi GS team,


Do we have any timeline on when this will be implemented?
I can see this post has been created 6 years ago and I don’t see any update on it.


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • March 2, 2023
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

john.cowles
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  • Helper ⭐️
  • 43 replies
  • March 2, 2023

Any update here?  This is basic survey functionality and our users are surprised that it is not there already like with many other survey tools available.  


Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️
  • 24 replies
  • April 5, 2023
anirbandutta wrote:
The following idea has been merged into this idea:
All the votes have been transferred into this idea.
 

Hey there - it doesn’t seem like the votes were transferred to the new idea. Could you please look into it? There are 34 votes here that are not reflected into the new one and it would be a shame to lose sight of this one as it seems like a BACK button should have been something available from the get go. Thank you!


Forum|alt.badge.img
  • Contributor ⭐️⭐️⭐️
  • 24 replies
  • April 5, 2023
ralucagorbanescu wrote:
anirbandutta wrote:
The following idea has been merged into this idea:
All the votes have been transferred into this idea.
 

I think I misunderstood initially. Were you saying that the votes from 36521 were merged into this one? Or the other way around? Also, any updates on prioritizing this one? Seems like a BACK button should have been something available from the get go. Thank you!

 


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • April 6, 2023

@PavanCh could you pl fill us on the latest?


john.cowles
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  • Helper ⭐️
  • 43 replies
  • May 11, 2023

@Sudipta Chowdhury 

Can you please provide a update on this one? 

5 months ago you mentioned it was being discussed and would be a really good improvement if it can be done.  I am inquiring now because I was just asked by a sales leader about this functionality today.  It created some friction that this capability is not yet available for the survey they want to send out.  They felt it was basic survey functionality.  


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • May 12, 2023
john.cowles wrote:

@Sudipta Chowdhury

Can you please provide a update on this one? 

5 months ago you mentioned it was being discussed and would be a really good improvement if it can be done.  I am inquiring now because I was just asked by a sales leader about this functionality today.  It created some friction that this capability is not yet available for the survey they want to send out.  They felt it was basic survey functionality.  

@PavanCh is the new PM.

+ @siva_kiran_yellapragada, @ophirsw on this popular requirement


Ester.Memoli
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  • Helper ⭐️
  • 87 replies
  • June 15, 2023

+1


mbond
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  • Contributor ⭐️⭐️⭐️
  • 21 replies
  • July 4, 2023

+1 are there any updates on this topic?

 

This feature would be very valuable


abhilesh_khatri
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  • Gainsight Employee ⭐️
  • 28 replies
  • July 28, 2023

Wow, this topic has generated some good traction 👍. Teammates from Gainsight Products & Technology will be analyzing this and get back with tangible next steps.


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • August 4, 2023
AcknowledgedUnder Consideration

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  • Contributor ⭐️⭐️⭐️⭐️
  • 27 replies
  • August 31, 2023

I can see this Idea has been created 7 years ago and still it hasn’t been implemented. 

Is the product team having any thoughts on considering this Idea?


bostonjillian
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  • Contributor ⭐️⭐️
  • 9 replies
  • September 8, 2023

Has anyone created a workaround to this yet while we wait?


+1 - this is a very obvious functionality gap and is a blocker for us to replace multi page surveys from google forms to Gainsight


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • September 15, 2023

Good news everyone… this is planned to be addressed from the very next CS Release in October. :) 


  • Contributor ⭐️
  • 2 replies
  • October 20, 2023

Hi, when will the next release be? We’re really in need of this functionality.


andr_raposo
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  • Contributor ⭐️⭐️⭐️⭐️
  • 37 replies
  • December 20, 2024

Hi team.

Did this ended up being released? I can’t seem to find this option.

If not, are there any current plans?


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