Skip to main content
Question

Delay a survey pop-up?

  • November 8, 2021
  • 2 replies
  • 95 views

Jack-Occleshaw

Hi all,


Is it at all possible to delay the triggering of a survey on a certain page of our tool? 

I would like to be able to have an NPS survey trigger after say 30 seconds so we aren’t bombarding our users the second they load a page, it will allow them to interact with little bits and then pop-up asking what they think.

 

 

2 replies

Forum|alt.badge.img
  • Contributor ⭐️⭐️
  • February 27, 2024

Was this question ever answered?  We would also like to delay a survey for ~1 minute before it pops up for the end-user to give users time to interact with the platform/navigation instead of having the survey be the first thing they see during their session. I’ve seen this capability in other tools.


link_black
Forum|alt.badge.img+2
  • Gainsight Employee ⭐️⭐️
  • March 7, 2024

@KromerSx Currently only PX Dialogs support a delay setting.

 

Please review/upvote this PX Product Idea and also checkout this related PX Community Post.

 

Happy PX-ing!!!