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When someone searches your community, they’re usually looking for a quick answer. This release improves how search results are ranked and displayed so users can find what they need faster, with less effort.

 

Relevance-Based Search Results

Search results are now sorted by relevance. That means the most helpful content shows up first, no matter what type it is or where it came from. Whether it’s a discussion, article, or product update, users can get to the right content without digging through extra filters or categories.

Relevance-based search results

 

User Experience Improvements (Open Beta)

We’ve also made several small updates to improve how search results appear.

  • Results are now grouped into clear Community and Federated Content tabs.
  • Filters change based on the category selected, which keeps things cleaner.
  • Content type icons and simplified details make it easier to scan and spot what’s useful.

 

User experience improvements

Note: The open beta toggle will remain available in your settings until the end of May 2025. After that, the enhanced layout will become the default for all communities—we’ll notify you in advance before this change is implemented.

 

If you have feedback or questions on the new search experience, drop a comment below! We’d love to hear what you think.

This is great and a much better approach. Can you clarify the timing for this release? I have the Open Beta turned on for Admins in my community but I am not seeing what is described in this post. I am still seeing the previous version. Thank you.

Hi ​@kristine_davis - these changes are getting released as a phased rollout between 12th and 16th May, so you should see them appearing very shortly.  :) 

Some feedback on this new search given that our community is heavily based on ideation. Previously, community moderators could search the front end easily for duplicated ideas to help the ease of merging ideas. Ideation statuses would appear in the preview of the post on the search results page.

With this new search experience we lose this valuable insight to the ideation status and its an additional click to open each idea from the Search Results to view the status associated. 

I understand the workaround would be to search in the backend from the control view but the dual window with control view for the idea we are searching dups for, and the other view showing us any duplicates on the front end helped facilitate the heavy influx of ideas we moderate on a daily basis. 

Any way we can show that ideation status in the UI for Search Results to help our UX? 

Hi ​@genells - thanks for your feedback. This is definitely a good insight, and it makes sense to show the ideation status directly in the search preview (especially since we showed it before). We’ll look into this. 

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