Share and Learn Best Practices

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Driving Growth Cross-Functionally And Community-wide'. What did you find the most inspiring?DescriptionCross-functional priorities such as driving product adoption, increasing net-revenue retention, improving customer satisfaction, and driving advocacy need a unified approach across multiple teams in your company. It also requires effective digital engagement with your customer community. Hear from experts who will share their lessons on how to achieve this unified approach.

Can you believe we are just over a week away from Pulse? Not sure about you, but I’m FIRED UP for thousands of professionals in Customer Success, Product, and Community from across the world to learn, celebrate, share, and have fun in our own unique way.It’s been a popular request to meet other customers just like you and we wanted to create a space for you to set up some in person networking opportunities!  Comment on this post with your interest area (Example; Digital lead CS, Community management. etc.) to meet folks who are trying to solve a problem just like you! If you have any questions, please reach out! CaraCustomer Advocacy Manager @ Gainsight  P.s. Comment on post to continue to meet in person after Pulse. Let's form local user groups from your area if there are enough people interested.

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Turning CS Ops into a Strategic Advantage'. What did you find the most inspiring?DescriptionHear from CS Operations experts as they share best practices on a range of topics including building a CS Operations function, developing your post-sales operations strategy and roadmap, maturing and scaling your CS strategy to drive efficient growth.

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Success with Product-led Strategies'. What did you find the most inspiring?DescriptionJoin us for a full day of content intended to cover multiple product-led strategies that are being embraced by product leaders at multiple companies. Get inspired by some of the brightest minds in product who are using product analytics, in-product engagement, and community engagement to generate pipeline, acquire customers, drive adoption and expansion, and influence roadmap strategy.

Hello and welcome to the online community for Pulse⚜️ All About Pulse ⚜️ 🎫 Everybody’s got a seat here, Subscribe to this Pulse sub-community and let’s get started! How Pulse startedThe very roots of the industry’s biggest Customer Success conference has always been this idea of nurturing and bringing up a global CS Community.In @nick_mehta’s own wordsPulse grew up

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Human-First Leadership'. What did you find the most inspiring?DescriptionWe strive to be living proof that you can win in business while being human first. In this track, learn how to navigate career changes and transitions, our experts will discuss how to be a leader and build a strong community, and so much more! Let’s talk about how we can bring humanity back into this technology-driven world.

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered on the topics covered in our three keynotes.What did you find the most inspiring? DescriptionDuring the day 1 opening keynote you'll uncover trends in Customer Success and Product, hear from business management expert Geoffrey Moore, and catch panels of CPOs, CROs, and CEOs.On day 2, the product team will unveil incredible product enhancements that change the game of customer-centricity.We'll close day 2 with a fireside chat with the CEO of Box, a panel conversation with Community leaders, and a surprise keynote speaker!

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Managing Enterprise Complexity and Scale'. What did you find the most inspiring?DescriptionHear from leaders who will reveal how they overcame the challenges of improving adoption and retention at large multi-product, geographically distributed enterprises with multiple stakeholders and massive user communities.

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Vertical Industry Perspectives'. What topics or sessions have you most excited?DescriptionDifferent industries have different approaches to driving adoption and delivering valuable outcomes for customers. In this track, learn from innovative companies across a diverse set of industries and business models that have unique approaches to delivering superior customer experiences, ensuring customers are seeing value, and growing customer revenue.

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Starting Simple and Winning Fast'. What did you find the most inspiring?DescriptionIf you are just getting started on your customer success journey, or exploring ways to simplify product onboarding or adoption, this track is for you. Hear from experts and peers on how to get started fast and stay laser focused on delivering valuable outcomes in weeks, not months.

Please use this blog post as a place to discuss your thoughts on the sessions and topics covered in the track 'Growing and Optimizing Net Revenue Retention'. What did you find the most inspiring?DescriptionNet Revenue Retention is not just a customer success metric. It is now a metric that drives company valuations and market cap. Hear from leaders who will provide tips on how to plan and execute cross-functionally to improve NRR.

Here’s a collection of all catch-ups happening at Pulse. Just comment on the relevant post to join or propose meetups, or even tag along with someone for the Pulse party. ?? ---------------More at All About Pulse...???

Jump to the on-going Track to leave a comment or a question anytime before, after or during the session.Also, watch out for QR codes displayed at the venue to scan and jump to these tracks real time. #PulseEU tracks:#Pulse2022 USA tracks: