Gainsight Employee ⭐️⭐️

At mention in Timeline (like chatter)

Forum|Forum|8 years ago
August 10, 2018
15 replies
202 views

One reason my customer is hesitant about using Timeline is that of the lack of @mention capabilities on the Timeline. As there can be multiple stakeholders, it is important for them to be informed when an action is needed of them. Can the product team provide an ETA on when this feature will be available?

journey orchestrator

farhat_mirza

Gainsight Employee ⭐️

This will be available during October or November timeframe.

meenal_shuklaAuthor

Gainsight Employee ⭐️⭐️

Awesomeness!!

Outplay. Outwit. Outlast.

meenal_shuklaAuthor

Gainsight Employee ⭐️⭐️

Still on track for the OCT/NOV timeframe? My customers are eagerly waiting for this to be released.

Outplay. Outwit. Outlast.

farhat_mirza

Gainsight Employee ⭐️

The current plan is to get onboard this feature in November release train.

scott_superko

Helper ⭐️

I saw this was deployed, awesome!

I was testing and am not receiving the notification email when I'm tagged in a timeline post. Anyone else having this issue?

pele

Helper ⭐️⭐️⭐️

This is great!

I've also tested and am not seeing notification emails sent as well. Documentation seems to convey that the notification should be sent shortly after the tagged entry is logged, but not seeing that happen myself in either my inbox or spam filter.