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logan_t
logan_t
Contributor ⭐️⭐️⭐️
June 16, 2016

Supporting Hyperlinks in Reports

  • June 16, 2016
  • 15 replies
  • 203 views
Some customers have custom fields that contain useful URLs on the Account or Customer object. But when a report containing these URLs is displayed on something like the C360 page, they are not able to "right click > open link in new tab" to easily navigate useful pages.

This is something that would add usability and convenience to many!

      15 replies

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      elaine_cleary
      elaine_cleary
      Helper ⭐️⭐️
      September 16, 2017
      Do we have any options currently available for supporting hyperlinks on a Gainsight Report?  As noted in one of the previous examples in this post, the specific example is an Account field that is a hyperlink from the Account in Salesforce.  But it's not a hyperlink when displayed as a column on a Gainsight Report on a Gainsight dashboard.  

      One other note - this same field is properly showing as a hyperlink on the Gainsight Customers Tab.
        kyleo
        kyleo
        Contributor ⭐️⭐️
        January 31, 2018
        Has there been any update on this?  My organization has a use case for including hyperlinks in reports but we're unable to find any documented support for it.
          joe_difilippo
          joe_difilippo
          Contributor ⭐️⭐️⭐️⭐️
          February 1, 2018
          Are there any updates on this request?
          shawn_hilditch_10b024
          shawn_hilditch_10b024
          Contributor ⭐️
          May 9, 2018
          I was able to display a hyperlink in a report by embedding the <a href=url> into the field of my MDA table and the link works, but I can't set a target of a new window, so it loads in the current browser window/tab.
          kyleo
          kyleo
          Contributor ⭐️⭐️
          May 9, 2018
          Good to know that works.  Maybe that's a recent change?  I had thought I asked support about doing that at one point and they said it would not work.  Glad to hear that it does though.
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