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kdehartgainsightcom
Gainsight Employee ⭐️
Gainsight Employee ⭐️
June 3, 2015

Survey from within Product

  • June 3, 2015
  • 11 replies
  • 103 views
I've talked to a number of customers who would love to be able to have their NPS survey within their own product. Is this item on the roadmap? 
Another common request I hear, is ability for the NPS question itself to be within the survey email body, that has been sent to the customer (so doesn't require clicking a link to be taken to the survey)

    11 replies

    lane_h
    Helper ⭐️
    May 2, 2017
    I believe I heard that NPS in an email is coming in one of the next releases.
    Director of CX and Scale Programs