The ability to change the "FROM" email address when using the email assist feature
We are continuing to see a marked increase for the need to be able to change the "FROM" email address when you are using the email assist feature in cockpit.
Perhaps the most pressing use case occurs when have to white label for a subdomain. Given that the email assist feature looks only at the currently logged in user we find our selves in the position where these emails are going out without proper white-labeling in place and this can cause a decrease in the probability of a successful delivery.
In addition to this, customers would like the ability to have the email come from the assignee of the task itself irrespective of who triggers the email.
Perhaps the most pressing use case occurs when have to white label for a subdomain. Given that the email assist feature looks only at the currently logged in user we find our selves in the position where these emails are going out without proper white-labeling in place and this can cause a decrease in the probability of a successful delivery.
In addition to this, customers would like the ability to have the email come from the assignee of the task itself irrespective of who triggers the email.