Access Restricted

I had the error, then got it the dashboards. 

However this was short lived as for the past week i have lost access again.

Hi ​@alan.edwards 

It sounds like you might have a stale session. Try logging out and then back in to see if that fixes the issue.

Let us know if it still doesn't work.

I ran into the same issue today.  It worked after I logged out and re-authenticated again via SSO.  It might be good if they included that instruction in the activation email.

​@Aleksandra I am getting the restricted error again today after I established a new session yesterday.  Are we required to log off and on again with SSO every time we want to use this feature? I don’t normally have to re-authenticate to work within the Control environment.

​@emiller I understand it's not the ideal user experience, but yes, you'll need to log off and log back in with SSO each time to use this feature.

Thanks ​@Aleksandra The 24 hour timeout is definitely an annoyance and it feels odd for one area of an application to have a different session length than everything else. While I don’t use analytics every day, having to go through the additional steps of logging off and re-authenticating via Okta every time I want to use them reduces my motivation to test it out more.  Just sayin...