Skilljar Newsletter May 2026

Connect your Academy and Community into a single destination. Learners find answers faster and never have to switch tabs:

• Unified Login & Profile: Learners sign in once through their Gainsight CC SSO and get instant access to both Community and Academy
• Unified Navigation: Community branding and navigation embed directly on Skilljar pages, so learners move between platforms without ever feeling like they've left
• Federated Search: One search bar returns results from both Skilljar and Community
• Education Widgets: Embed Skilljar content directly on your Community pages. Surface the right training next to the right conversation

This month's enhancements take the manual work out of admin workflows and makes the learner experience smoother across languages and devices:

• Automated SCIM Provisioning: Manage Dashboard user accounts directly from your identity provider. Accounts are created, deactivated, and synced automatically 
• Self-Service SSO: Create, test, and launch SSO configurations directly from the Dashboard. No support ticket required
• Saved Localization Preferences: Learner language selections now save to their profile and persist across devices, browsers, and domains automatically
• Course Ratings as Modular Lessons: Course ratings can now be applied to individual lessons, giving learners a way to provide more granular feedback on your content.

If your customers or partners need training content inside their own LMS, you don't have to rebuild everything from scratch — or lose visibility into how it's being used.

If you've ever needed to restrict a course to a specific user group and cap the total number of enrollments, you're not alone — and the community has a workaround worth knowing.

Community member Matt shared a real use case: allowing a hospital facility access to product training while limiting how many individuals from their Residency program could register. Skilljar doesn't currently have a native group enrollment cap, so his team was manually monitoring registrations across two groups — workable, but not scalable.

The Gainsight Solutions Architect team offered a clever workaround using Training Credits. By adding a Training Credit price element to the course and assigning each facility a credit balance equal to the maximum enrollments allowed, the system enforces the cap automatically. Once the balance is exhausted, no further registrations are possible. It's a feature built for monetisation, but it maps cleanly onto this access-control use case.

The product team has also flagged this thread for roadmap consideration — so if a native enrollment cap is something your team needs, it's worth adding your voice.

Catch up on our audit of 10 real digital CS experiences across Academies and Communities. Gainsight's Michelle Kostya and Caroline Van Dyke break down what the best teams are building and what actually drives outcomes.You'll leave with a practical audit framework, content patterns that work, and a fresh look at how teams are connecting their Academy and Community into one experience.