Community News

I love the community and enjoy the growth of activity over the past several months.It would be nice if I had more options on email notifications on posts/topics as subscribing will send whenever there is a new post on the topic or comment on post.I would like to option of having a daily digest of activity or summary rather than receive a separate email for each activity. I would like to have the ability to select which topics I would prefer to see all activity and which ones I’d only like a daily or weekly update.Not sure if this is possible in the platform as it doesn’t appear to be in Profile Settings.

Hello! I’m partnering with a software company based in Charleston, SC and they’re looking for someone who has experience with Gainsight, so I wanted to come straight to the source! If you’re looking for a remote, long term opportunity with a great team / company culture and want to have a seat at the decision making table, please continue reading and reach out to me with any questions / to express interest! My email is: maelliot@teksystems.com  Job DescriptionThe Gainsight Business Analyst will support the Leadership Team of Application Services and will focus on supporting the customer operations organization specifically focused on customer success by ensuring adoption, operational effectiveness, and renewals throughout the customer journey. Examples include product usage, customer relationship management, health monitoring and helping identify expansion

Hiiiieeee to All the Community Members,Hope you all doing great in here!I am really trilled to be a part of this wonderful Gainsight Community. And very excited too. It is always special, the first step viz the first post . Well, now my footprints got imbibe in here and hope to see bright &

 I am thankful to Gainsight for this opportunity to start as the Cmgr. We want to Thank You, each one of our Awesome community members for spending time to help others solve their problems. We hope you are able to look away from your consoles and dashboards for the weekend and spend the best times with human and non-human friends, who matter to you. 🙏 😊

We are looking for a talented Gainsight Admin to join Contentsquare, WW leader in Digital Experience Analytics.We are a 120+ people Customer Success team with high growth and ambition. The Gainsight Admin role would be to maintain and adapt the platform to our new processes. The current projects notably include creating a new health score, adapting our instance to multi-products management, creating a new forecasting process. The position can be based in one of our offices in North America or EMEA (New York, London, Paris, Munich, Tel Aviv) or full remote. Full job desc here: https://jobs.lever.co/contentsquare/147fd380-bb74-44e2-b226-a149e48ed622Don’t hesitate to contact me if you have any questions on the position

Great to see Community champs ? @gunjanm , @jean.nairon , @matthew_lind , @ana_g , @victoria_peeker_barry ,  @nora_soza , @keith_mattes , @cmultanen ,  @katie_b , @sarahmiracle , @heather_hansen  Also spotted @mallen , @LauraSalonga , @jessica_keenan_p

Thinking about the landing page experience and here’s the planned swap High level usecases are the opening experience (after Search) and then we delve into the standout pieces of content.The all community activity stream feed would follow right at the end.This is the general approach to the Community UI that helps the non-advanced users. Here’s a small exercise if you’d like, to suggest names pf the 6 main landing blocks in the middle (italized ones are the new additions). 🧪 Looking forward for your comments. :) 

We are looking for an eager and motivated Analyst to join one of our top performing teams at the Global Leader in Cybersecurity! Outside of Gainsight knowledge - including hands on admin and analyst experience - we do need candidates to have a good knowledge base within Salesforce and SQL as well! Please reach out to myself at nico.aimonetti@insightglobal.com if interested!

Want to be a better coach for the product managers you lead? It all starts with a clear definition of what good product management looks like.Petra Wille, author of the book Strong Product People will introduce us to some of the coaching tools and essential leadership skills she uses to help leaders coach, grow and empower their teams. Petra’s talk will be followed by a Q&A and you’ll have a chance to win one of five copies of Petra’s book.:point_right: Register here: https://www.productmakers.com/events/developing-strong-product-people-the-5-main-ingredients-for-being-the-best-coach-your-product-managers-have-ever-had-27

 With Nick Mehta (CEO) and Kellie Capote (CCO) of GainsightAs this is a Halloween themed webinar, we will dress up =)Register here:  This is going to be a lot of fun =) Hope to see you there!

Productboard’s annual Product Excellence Summit is happening October 26-27! 🎉If you work in a product team or work alongside and with one, this is a fantastic event to attend.👉Register for FREE and learn how great product organizations like Figma, Heap, Amplitude, Loom, Twitter, and Miro run product at scale, collaborate and work together to deliver best-in-class experiences, and execute with purpose to deliver continuous value for their customers.

Hi folks,On September 22-24 we’re running our first mini-conference — Growing Strong Product Makers. We have some great speakers sharing their expertise on a variety of topics that can help you be a better product maker whether you are a PM, product leader, or collaborating with others working in product. Hear from: Lisa Mo Wagner - Strategic soft skills for PMs Adam Thomas - Leveraging cognitive bias in product Matt LeMay - How defensiveness kills collaboration

Well, I was interested in attending the upcoming Super User event, but this doesn’t feel very “Opt-in” friendly:Curious how you all approach compliance when it comes to consent for processing and how your relationship with marketing might influence this approach. Do you give your users more control over their data or do you require them to consent to marketing in order to participate in community activities?(Also, wasn’t sure where data management fits in the discussion board categories, so appreciate your patience while I learn.)

Hi allI have been asked to look into GS admin training, our other GS admin has left.  there are two of us that are going to be doing this and I’ve started on the online and now I’m stuck as I don’t have the Sandbox etc.  is there any online video tutorials or instructor lead UK time?  Again, I looked at the availability of the instructor lead and nothing until October 21

Hello there. I mistakenly clicked on the “Click to unsubscribe” link on an email from the GS community. It immediately gave me this page in a browser (it did not ask me to confirm my choice which would be a good idea):  How can I subscribe again? I checked my profile and could not find where… Thanks!Lyne

My name is Davis and I’m a recruiter with Insight Global. One of our top clients in the Bay Area has an opening for a fully remote Gainsight Data Analyst. Below is a breakdown of the day to day:Partner with business stakeholders to understand key metrics and document business requirements for developing appropriate business analysis and reporting applications. Analyze large data sets to identify, evaluate and prioritize data discrepancies across multiple data repositories and partner with the appropriate stakeholders to develop and implement a plan to resolve those discrepancies. Identify key business levers, establish cause & effect, perform analysis, and communicate key findings to various partners to facilitate data-directed decision-making. Perform highly analytical deep dives to identify the root cause and mitigation opportunities of data quality issues and specific actions to contribute. Build rich, interactive, and Executive-facing dashboards to track the progress

Hello everyone,is there a quick and easy way to test a web hook.  I am having difficulty getting this started.

Every month, the admin community is hosting our own events to connect and learn from each other. This month, we’ll talking about using automation to drive scale. Join us as @keith_mattes and @jessie_brainerd share some workflows using automation to scale for a non-tech touch team! Keith shares a cool workflow for renewals, and Jessie shares how she’s using Low Volume Objects as Linked Objects in CTAs to get people out of spreadsheets. To join, please go to our meetup page here: https://www.meetup.com/global-gainsight-admin-group/events/279806015/ See you all there!

I am a volunteer moderator for the Miro community forum. We have someone post a question in one section, but another moderator moved the post to a section/group where one most join the group.The original poster opened the post to add a reply, but there was no “Reply“ textarea box - this was because they were not a member of the group. However, they did not know anything about “groups” or memberships”. It would be a better user experience to let the user know this from within the context of their post.Please move/tag this post to as required - I didn’t see anywhere else to post that was related to “feature request” or “feedback”.

Hi friends,Just wondering if anyone has used the python bulk api processing to grab multiple tenants, localizations, etc… not specifically called out in the rest API.I have code working to upload mass localization xliff files… looking to pull api keys for multiple tenants 10 at this time, and spin for every api key, the list of engagements (rest api), and also pull all the localization settings (18+)  for each tenant.Once i do this using the python bulk api stuff(limited experience and docs), I can then have a powerful automated tool to upload and download in mass localized engagements at a press of a button.any suggestions?