Thanks for the new Course Families feature! This is really helpful. I’m finding it a bit prohibitive that the descriptor is required when adding courses to a family and that each course requires a unique descriptor.For example, we use those separator hack courses on catalog pages and I wanted to group all them together into a Course Family called “Skilljar Hack Separator Courses” and that would be sufficient enough (no descriptor necessary). Since it was required, I tried entering the same descriptor (e.g., “Separators for Catalog Pages” for all of them) but couldn’t save it until I made them each unique. Another example would be a group of courses on a certain product (in a Uni that offers training on multiple products) and I wanted to create a family of Product A courses, Product B courses, etc. Also didn’t feel like each course required descriptors, so copied the names into each to make them unique so it’s just duplicative info displaying.Perhaps I’m missing the importance of unique descriptors for each, but wondering if others might find these requirements a bit restricting as well. Any reason they can’t be set to optional and the unique descriptor criteria lifted?
We would like to suggest that we can push multiple reminder emails to users (24 hours and 1 hour prior, for example) for live sessions.
Cloning Published Paths would be helpful. Different product training or role-based training may have many common elements.
It would be fantastic if we could capture data on the registrant upon registration. Having customized questions such as location, role, business, etc. would help us to filter analytics upon completion.
As we build out our calendars, here are some suggestions for improvement from our team: Allow for users to only see M-F, rather than the whole calendar week. Allow for customization on the visualization of the calendar (fonts, colors, etc). Color code different events/event types. Have multiple calendars available domain-wide
We strive to capture CSAT as much as possible but also as easy as possible. It’s frustrating that to solicit feedback from our live session attendees that we have to create a lesson and it’s not “pushed” to them easily or automatically. This would be a huge benefit.
We encounter a UX issue with our learners relatively often when they are just starting to take our courses: they think a lesson is video-only, but the lesson actually contains much more content below the fold.We may be able to modify our lesson design to avoid this issue, but I also think Skilljar could enhance the layout of multi-content lessons.Our standard course lesson is a multi-content lesson composed of the following blocks:Embedded video Text and image lesson instructions QuizThe video is a recording of our live course, walking through the steps described in the text, so these are essentially two different ways to access the same content.However, in our live courses, in particular, we observe the following behavior from learners: they find the lesson, but for some reason, they start watching the video. The video they are watching simply repeats the demo we just gave them live. At this point, they get confused and wonder where the exercise instructions are. Or they don’t even start watching the video; they just ask us, “Where is the exercise?”The primary reason they get confused is that, on smaller displays, the lesson loads and perfectly fits just the embedded video. Therefore, they assume the lesson is only a video. They do not scroll down to see the rest of the lesson.Here is a screenshot illustrating the problem:You can view it yourself here (free registration required).I’m agnostic to the solution, but I think a UX designer could improve this somehow. Perhaps a small table of contents, a section jump button, or an expandable section under the current lesson on the left-hand navigation pane.Whatever it is, I think the interface needs to make it clearer to the learner that there is more to see if they scroll down.Thanks.
My SEO Specialist has identified that the default method of embedding videos in Skilljar does not use the loading="lazy" option. He says it should use lazy loading to follow best practices for page performance, according to Mozilla.I suggest we add a default or an option to enable lazy loading for images in HTML lessons and video lessons. This will improve page loading times.We could re-embed all our current videos with a custom embed code (or edit image HTML) to achieve this, but that would involve a significant amount of work, as we have hundreds of videos and images in our lessons.This idea is similar to:but for Skilljar.
So, on the catalog pages, I noticed there's an arrow next to the academy logo that lets users go back to the previous catalog page. It is not persistent across courses though. So, here's the issue. When using the back button, the user is forced to go back through all previous navigation before getting to the catalog page. And, the in-course navigation to a catalog page doesn't exist. Once a user is done with the course, it just sits there with nowhere to go except the links in the header or the back button. The work around is to create another lesson in the course that provides the user with a link back to where you want them to go. But it would be delightful if we didn’t have to add a fake lesson and there could be another navigation button at the bottom of the course that would say back [to catalog page] and it would take the user back to the last catalog page they visited.
Currently, Student Manager permissions operate independently from course and path visibility settings. This creates an administrative burden, as each Student Manager's permissions must be manually updated whenever a new course or path is added to the Learning Management System (LMS).I recommend implementing a feature that automatically aligns Student Manager permissions with the established course and path visibility rules. This enhancement would streamline administrative workflows, reduce the potential for access discrepancies, and ensure that Student Managers automatically inherit appropriate permissions when new learning content is published.This change would significantly improve operational efficiency and reduce the ongoing maintenance required for user permission management.
Customers would like the ability to view or run a report showing the last login date of users, regardless of whether they have enrolled in or viewed a course.Currently, the “latest activity” column in the Students CSV only updates when a student views or completes a lesson or course, which does not accurately reflect users who log in but don’t interact with course content.This feature would help admins identify overall user engagement and track platform access over time, even for learners who haven’t started a course.
The In-Progress feature on builder pages is very helpful, but it tells just part of the story b/c it is limited to only showing in-progress courses. I am wondering if there are plans to incorporate in-progress paths (and their courses) via this feature?To truly provide a personalized dashboard block that offers a simple way to continue any enrolled training, we’d like to incorporate courses and paths. We are finding that even when a learner is enrolled in a path, the in-progress courses they are working on in the path don’t show on the In-Progress courses block. Is that intended?
When using the HTML Builder, the content editing field is currently very narrow, which makes it difficult to view and edit HTML code or longer text. It would be very helpful if the content area could be expanded or resized (either by dragging the corner or via a “Full Screen” option) to improve the editing experience.
TLDR: Add a built-in Course Time filter to Catalog pages so learners can quickly find content by length (e.g., short, medium, long), without admins needing to manually create and maintain custom tags.---Currently, Course Time can be set at the course level (under Course Settings), but it can’t be used as a filter within Catalog pages.It would be helpful to have a built-in “Course Time” filter option so learners can easily find content that fits the time they have available (e.g., under 10 minutes, 10–30 minutes, 30+ minutes).Right now, the only workaround is to manually create custom tags and add those as filters to the Catalog, which can be time-consuming to maintain—especially as new courses are added or existing ones are updated.Adding a native filter for Course Time would make it easier for both admins and learners to manage and navigate content efficiently.
We hold live training events each month and would love the ability to send the replay out to those that registered but didn’t attend within Skilljar versus having to download the names and send an email from a separate system. Is that anything, you’ve considered?
We have quite a few courses that include PDF files our learners can download and use after they complete the course. It would be helpful to be able to view the number of downloads from each course in the dashboard. Is that on the roadmap at all?
When creating a new Learning Path, there should be a default registration email enabled for users, just like when setting up a new course. Currently, the default is set to no registration email, which feels inconsistent and can cause issues if overlooked. In our case, when assigning Learning Paths to new users, they did not receive a registration email, and we later discovered these emails could not be resent retroactively since none had been set up initially.
It would be extremely helpful to have the ability to set and send engagement emails for courses and Learning Paths retroactively. Currently, there’s no feature to send targeted emails to specific users, and since Skilljar Actions only launched earlier this year, we’re limited in how we can manage ongoing engagement.Here’s the challenge we’re facing: we often set up custom Learning Paths for customers, and later they ask us to enable engagement emails for those same paths. However, users who registered early on never receive these emails, which creates a gap in communication and doesn’t make sense from a learner experience standpoint.Having the option to send engagement emails retroactively would ensure all learners receive consistent communication, regardless of when they registered.
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