Community News

Welcome Community Managers! Please introduce yourself below and share what you’re hoping to learn from other community managers.Group Purpose: inSpired is excited to bring together B2B community managers who are interested in learning from each other. During each round table, we will discuss best practices, challenges, and ask questions regarding a dedicated community management topic. The conversation will be an open forum, where our team is only here to organize and facilitate the discussion.  “The role of community manager is sometimes compared to that of a party planner: You can’t do it all, but you try to invite the right people, introduce them to each other, create a welcoming and interesting environment, and keep the interaction going.” - David F. Carr

Hi - Manychat is looking for a Community Manager to join our NYC-based team! Please find details on the role below and apply via the link if you’re interested! Really excited to connect with you! DESCRIPTION: Day-to-day, you’ll: Manage day-to-day community operations. Insided, the leading community platform, will be your main community hub Engage the community in learning and feedback opportunities in a variety of formats (i.e. forums, webinars, in-person events) Develop and foster relationships among community members Create connections between community members and the Manychat team Advocate for the community within Manychat’s business and Manychat within the communityFor more details, check out the link below! LOCATION:New York, NY (hybrid) COMPANY: 

Say hi to one of our inSided Team members @Manon. Find out why ☕ Coffee, 🛩 Planes and the number 1⃣0⃣ are important for Manon.  

Hi, we are a new customer and I would really like to participate in the new email template builder beta group if possible. Our CSM told me that it is already full but wanted to see if there was a possibility. We are doing a lot of template building for emails and it would be great to have and test out. Please let me know. Thanks,Zack

Dear community friends,🌟Say Hello to 2023!🌟 I hope this year brings your way, all that you wish for!🤝🏼 Here are some exciting opportunities to kickstart your year: Sana Commerce: Customer Success Operations Specialist - http://bit.ly/3Qf5CoS Ideagen: Customer Success Operations Lead - http://bit.ly/3QcP4h8

Hello Gamechangers!For new visitors to the community, you might be wondering where should I get started? This article is for you! We want to help you connect with your peers and quickly find the resources that are most relevant for you. Join other Gainsight customers, like Splunk, Box, IBM, Visier, and Citrix, in community conversations! Community RegistrationIn order to post, comment, like or vote on feature requests in the community, you need to quickly register! We recommend registering with your work email address if possible. From the home page, click the Login button in the upper right an

Hey Gainsight Community, Headway is hiring remote CX Associates in the US! Top candidates have a history of working in complex customer experience and support environments at a fast-growing company.View Headway's CX Associate Job Post HereWe’ve got a big mission: to build a new mental healthcare system, rewired for access and affordability. We are doing so through software that makes it easier and more profitable for therapists to accept insurance, building a national network of therapists who accept insurance for the first time.To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures. We’re growing rapidly - already powering 300,000+ appointments each month across 15 states - and continue to exp

Hi Community! We’re transitioning our SMB team to a pooled model and we’re looking for an experienced Manager to lead the team. Ideally, this person has experience with Gainsight and launching a pooled, digital led model.  We’re also hiring for a Manager, Enterprise Customer Success as well as a Retention Specialist for our SMB team. I’ll put a plug here for that as well!  Feel free to email me if you or anyone else you know is interested in applying! (: Best,Tyler 

Hello friends,Wishing you all a Merry Christmas and a Happy New Year! 🎄✨Hope you are surrounded by your loved ones through these holidays!  I’m excited for the holidays myself! Here are some new opportunities: Auditboard: Senior Operations & Enablement Analyst - http://bit.ly/3WdGUHM Anaplan:

Hello everyone,I’m sure it’s getting colder as we move further in December…But here are some new opportunities to help keep you warm! 🔥   Pie Systems: Customer Success & Operations (Associate - Manager level) - http://bit.ly/3FK4Uwe Sana Commerce: Customer Success Operations Specialist - http://bit.ly/3hm4AdD

   Here are some new opportunities to unwrap as we get closer to Christmas: Real VNC: Customer Success Operations Manager - http://bit.ly/3P5qzlp iDeals: Customer Success Operations Manager - Gainsight Admin - http://bit.ly/3F309fz Adverity: Customer Success Operations & Gainsight Expert - http://bit.ly/3VwF6cm Dialpad:

How did you do it? Does it effect to page speed (mobile / desktop)? Least I cant see anything, pages loads as fast before though 😃  

December is here! 🎄✨ Hope you are all keeping warm and staying happy!Here are few new roles for the week: Ease: Customer Success/Gainsight Administrator - https://bit.ly/3EgsHTB LSEG: Analyst, Customer Success Operations - http://bit.ly/3XLwcsS Bezos.ai:

We just swapped our community from Khoros to inSided. After 8 years this is kinda new start, exiting times 😎I just wanted to say thanks for inSided Support, I really love what they do and how they do. During the migration and now, after we went live three weeks ago Support has been super helpful. They do things for me, not just saying go there and there and do it for your self. They have helped me with small customizations as well. People in Support are kind and they apologize if needed. Response time has been fast I can say.One super amazing customer experience was the case where I asked here something. Later on someone said that “I have done this for you”. I was "wooot, what is this ?!?!?"All of these are new for me, I havent got used to. Khoros always said “Create a ticket”, "Create a ticket.” They were so bureaucratic and distance. And slow.Because I have asked a lot (new customer wants to know and learn) and I have created so many tickets to Support,

Happy Thanksgiving everyone! ⭐ I’d like to take this opportunity to thank all the folks around me - in my personal life, at work and here on the community as well, for always giving me something to learn from.Hope you have a great time celebrating with friends & family! 🙌🏽 Here are some new opportunities this week… LogiNext: Senior Client Operations Manager - http://

Diverse companies & diverse opportunities…🔥What a way to end the week! 🌟 Here you go…AppFolio: Director, Customer Success Operations - http://bit.ly/3EAuvHw Palo Alto Networks: Sr. Manager, Customer Success Operations & Strategy - http://bit.ly/3OmX7Hz The Access Group:

A very warm welcome to the new inSiders who registered last week.@BPLightlog @Ann-Kathrin @Sophie Lead Forensics @Alexpaq @lucl @Ian Ferguson @shafikul1 @rstrittmater @Thomas Deely @David W